Internet Services

IT Managed Services
We provide installation, service initialization, proactive monitoring, configuration, and fault management of network devices, servers and transport for a customer’s IT infrastructure. Customers receive 24*7 support via web access or helpdesk to check status of their network and view performance reports for their enterprise environment.

Services:

  • Managed Network services for your LAN and WAN.
  • High Speed Internet Connectivity with Online usage graphs and reports.
  • Anti-Virus and Anti-spamming solution across the network.
  • Content Blocking and bandwidth management for efficient use of your Internet Bandwidth.
  • Dedicated wireless connectivity between 2 or more of your offices.
  • Complete Wi-Fi solution for your network.
  • Mail Management services for paperless organizations.


Features:
  • Network design and implementation including site specifications and configurations.
  • Service initialization coordinated by a GoNetway Project Manager with regular project meetings and status tracking.
  • Trouble Isolation and Fault Management.
  • Auto generates a Trouble Ticket when a device alarm is received or an event threshold is exceeded.
  • Network Change Requests include add/delete a device, location/service updates and device/attribute threshold changes.


Benefits:
  • Reducing your investment on IT Staff to minimal and having a single window for all your IT needs.
  • Gives you access to some of the industry’s best trained networking talent to manage your data communications network.
  • Provides the ability to predict and budget network management costs.
  • Minimizes or eliminates investment and maintenance of network management systems.
  • Improves network availability by ensuring that the connectivity of a network is intact and stable.

We at GoNetway have created strong, empowered teams at the regional level to take care of service provisioning as well as for the resolution of issues or faults, should you have any. This skilled manpower in the field is dedicated to making your relationship with us a smooth and efficient one. Just dial +91-9719255000 to get support for any related issues. Also, we deeply value feedback from you on our services, and we welcome you to write in to us at info@gonetway.com

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